Listen to Our Agents Sample Audios Below
Vixicom Survey
How did you find out about us?
Members of:
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“TFG has grown their Vixicom team consistently and is now doing 8X the business compared to when the partnership began. The proximity of Vixicom to the US helped to improve our comfort level when working with them, as we could visit their location regularly for additional training, etc. Vixicom understands our corporate culture and the business problems we face. Vixicom is flexible and accommodating; they were open to us unrolling our processes within our team of reps”.
Laura Stockhousen
VP Operations FrantzGroup
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Vixicom LLC exhibited at the 2011 ERA
Convention and Expo in Las Vegas, NV
The ERA D2C Convention is produced by the Electronic Retailing Association (ERA), the only trade association in the U.S. and internationally that represents leaders of the direct-to-consumer marketplace, which includes members that maximize revenues through electronic retailing on television, online and on radio.
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VIXICOM is a leading-edge contact center with over 45 years of combined industry expertise. We excel at providing solutions to global businesses seeking to source critical functions such as customer care, technical support, software development, lead generation, direct response, and sales.
We offer a highly trained, multilingual team specializing across multiple industries to provide worldwide organizations an increase in revenue and improvement in their business performance.
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Filling Your Call Center with Proactive Self Reliant Agents
Direct response is a scripted environment, but every client would love to know they have an army of agents who think for themselves in the call center selling their products and managing customer needs and expectations. These agents would have been trained to put themselves in the caller's shoes and, as a result, know how to close the deal, save the sale, or solve a difficult customer service issue.
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Read more...
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Creating Call Center Agents Who Think for Themselves
 Although Direct Response is a scripted enviroment, the truth is that every client would love to know it has an army of agents who think for themselves in the call center.
Agents who are trained to put themselves in the caller's shoes and, as a result, can almost always figure out how to close the deal, save the sale or solve a tricky customer service issue within the client-provided guidelines are invaluable.
June 2011 response Magazine Ad.
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Upcoming Events!
There are no upcoming events currently scheduled. Recent events September 2011 ERA D2C CONVENTION
September 13, 2011 (8:00 am)
( Public Calendar) ( General)
2011 ERA D2C CONVENTION
September 13-15,...
Yunissa Koury
Marketing Coordinator
(305) 433-2275 x3032 View full calendar
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